Who we are
CareVanto is operated by CareVanto Limited, a company registered in Ireland (company number 794840), with its registered office at Orion House, 53 Main Street, Rathfarnham, Dublin 14, Ireland. Our UK office is at 124 City Road, London EC1V 2NX.
CareVanto Limited is the data controller for personal data collected through this website. Our website address is https://www.carevanto.co.uk and you can reach us at [email protected] or on 0330 223 8277.
What personal data we collect and why
Contact forms and free trial sign-ups
When you request a free trial or contact us, we collect your name, email address, phone number, and organisation name. We use this information solely to set up your account and respond to your enquiry.
Cookies
We use essential cookies to ensure our website functions correctly. We also use analytics cookies (only with your consent) to understand how visitors use our site so we can improve it. You can manage your cookie preferences using the banner shown when you first visit the site.
- Essential cookies — required for the site to function. These cannot be disabled.
- Analytics cookies — help us understand visitor behaviour. Only set if you consent.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos). Embedded content from other websites behaves in the same way as if you visited that website directly. These sites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Legal basis for processing
We process your personal data on the following grounds:
- Contract — to set up and run your free trial or subscription.
- Legitimate interests — to respond to enquiries and improve our website and services.
- Consent — for analytics and marketing cookies. You can withdraw consent at any time.
- Legal obligation — where we must keep records by law (e.g. for tax purposes).
Who we share your data with
We do not sell or share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate the website and platform (e.g. hosting, email delivery), and they are contractually required to protect your data.
How long we retain your data
If you submit a contact form or sign up for a free trial, we retain that data for the duration of our business relationship and for up to 12 months after it ends, unless a longer period is required by law.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at [email protected].
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk. As we are registered in Ireland, you may also contact the Data Protection Commission at dataprotection.ie.
Where your data is processed
Your data is processed and stored within the United Kingdom and the European Economic Area. If any data is transferred outside this area, we ensure appropriate safeguards are in place.
How we protect your data
We use industry-standard security measures including encryption in transit (TLS/SSL), secure hosting, and access controls to protect your personal data.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page. Last updated: September 2026.
Contact us
If you have questions about this privacy policy or your personal data, contact us:
- Company: CareVanto Limited, registered in Ireland, company number 794840
- Registered office: Orion House, 53 Main Street, Rathfarnham, Dublin 14, Ireland
- UK office: 124 City Road, London EC1V 2NX
- Email: [email protected]
- Phone: 0330 223 8277